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1. General Policy

Thank you for purchasing credits from PostWorthy. We appreciate your business and are committed to providing you with high-quality services.

Due to the nature of our digital products (AI credits, download credits, and avatar credits), all purchases are considered final and non-refundable once the transaction is completed and the credits have been added to your account.

2. Exceptions

We understand that exceptional circumstances can take place. We may consider a refund on a case-by-case basis under the following conditions:

• Billing Error: If you have been charged incorrectly due to a technical error on our part.
• Service Malfunction: If you purchased credits but they were not successfully added to your account due to a verifiable technical failure of our system.

To be eligible for a refund under these exceptions, you must contact our support team within 7 days of the purchase date.

3. How to Request a Review

If you believe you are eligible for a refund based on the exceptions above, please contact our support team through the Support Page. Please include your account email, the date of purchase, and a detailed description of the issue.

Our team will review your request and get back to you within 5-7 business days.

4. Contact Us

If you have any questions about our Refund Policy, please do not hesitate to contact us.